kC
kevin C
1 reviews | Active since Jun 2014
07 Sept 2015, 15:00
zero feedback and zero activation of line
received a handset and sim 1 week ago, been trying since then to get this activated. Service arrived with zero instructions. I have done online chat and spoken on the phone to call centre agents and it has gone very quiet. No doubt when time comes to bill me I will receive a bill! I am ready to send everything back and instead port to MTN, maybe I will have better luck with them! I will give it 1 more day then vote with my feet. I am not even out of the starting blocks with Vodacom i.e.NON STARTER
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
07 Sept 2015, 15:23Hello kevin66,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Vodacom's reply07 Sept 2015, 15:23
Official
Hello kevin66,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM