YI
Yunes I
1 reviews | Active since May 2016
04 May 2018, 12:14
Zero Effort
Vodacom, has deleted my alternative number without my permission, this twin sim number is on all my business cards, signage etc. and the best of it all is your call center states that it can't recover the number. This is very damaging to my business and the fact that you cant help recover this number is ridiculous!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
04 May 2018, 13:55Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 May 2018, 13:55
Official
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
23 May 2018, 09:43Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)
Best regards,
Vodacom's reply23 May 2018, 09:43
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)
Best regards,