CS
Chanicque S
1 reviews | Active since Feb 2019
18 Dec 2021, 08:44
Zero customer service for new customers
Worst experience of my life. Trying to open a new contract since 4 december 2021. There online services has ZERO customer service and that even with a new customer bringing them new business. Awaiting my phone delivery since 7 December 2021. Can get any answers from them just saying they will contact me back. Up untill today no call back
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Vodacom's replyOfficial
18 Dec 2021, 12:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Dec 2021, 12:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team