RG
Rene G

1 reviews | Active since Mar 2016

11 May 2020, 10:43

ZERO CUSTOMER SERVICE!!!

I e-mailed Vodacom and got "read" receipts, but then I got notifications that their email addresses do not exist. After a Hellopeter review they promised to contact me - that was 4 days ago and still NOTHING!!! I have now been trying to get hold of Vodacom for almost 2 weeks. ZERO CUSTOMER SERVICE!!!

0
Replies (1)
Vodacom
Vodacom's reply11 May 2020, 11:51
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team