Zero Customer Service

<p>I had issues last month which resulted in me being unable to make calls for a week. I made numerous calls to your customer care and each time was given a different story! Wife of my daily calls to 111 I also went in store twice. The second time I was told there was a problem with the red advantage packages and it would be sorted when it was sorted, I must just keep checking. I am still waiting for "technical" to call me back. Now I can't purchase data since yesterday and the customer care agent says there is nothing that she can do but refer me to "technical" again. In the meantime I am being charged out of bundle rates and probably will continue to be as I wait probably more then a month for this elusive technical department to call me!!!!!!!!! I am cancelling this contract!!!!!!!!!</p>