1 reviews | Active since Dec 2014
Zero customer care services ! ZERO
<p>I am sick of calling Vodacom to resolve this Content Services that I am being charged for which I never ever subscribed to.</p> <p>My refference number which means nothing so far is S4-NAJ3X-XJT90 </p> <p>I have left more than 17 messages for customer care to call me back and I am still waiting ! More than 3 weeks now. <br />I have been to a Vodacom service center and tried to resolve this issue there with no success.</p> <p>When I was there the lady showed me this Content Services **** and unsubscribed right there on her computer screen and I am still being charged.<br />How the hell can this be allowed????</p> <p>I don't ever use my cell phone for internet use. NEVER.</p> <p>I want asnwers. These ****s were tried in the UK and the cell phone company were sued for millions.</p> <p>I demand a full refund!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
