RG
Rene G
1 reviews | Active since Mar 2016
07 May 2020, 10:18
Zero customer care from Vodacom
NO CUSTOMER CARE FROM VODACOM! I have sent several e-mails to Vodacom, but they don't respond. I only get a message that the e-mail addresses do not exist. Didn't they brag about keeping people connected, especially during the time of lockdown? If their addresses have changed, shouldn't they UPDATE them, so that their customers can get hold of them.
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Vodacom's replyOfficial
07 May 2020, 11:01Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 May 2020, 11:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team