Zero Customer Care/assistance

<p>After numerous chances to contact me and resolve my problem, and getting nothing, not even one call, I have sent through my complaint to the National Consumer Commission. (I am not including the generic response you guys place on Hello Peter - you know, the same copy/paste response on dozens on complaints logged against Vodacom today alone.)</p> <p>Since your company failed to implement the account cap as requested/instructed, I don't see why I must suffer the high bill. And clearly no one wants to listen to the phone call recording - which will provide the proof of my claim.</p>