PO
Patrick O

1 reviews | Active since Nov 2014

13 Jul 2020, 16:27

Zero customer care!!!

Zero rating!! zero customer care! What does it take for Vodacom to come back to you with regards to your account??? Still awaiting a phone call about a contract that was renewed after I had cancelled it. Still no answers ... ***** ***** *****. Dropped calls - cost a fortune!!

0
Replies (1)
Vodacom
Vodacom's reply14 Jul 2020, 06:38
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team