MD
Mike D
1 reviews | Active since Oct 2012
13 Nov 2021, 19:41
Zero communication and bizarre tactics from Vodacom
Tried to take up a contract today with Vodacom again after many years - saw one of their ads on media. But it turns out I am in "Pre-Legal" status ? No "Pre" communication from them whatsoever - my last invoice and statement all clear when I ended my previous contract and migrated to Telkom Freeme.
Shocking what Vodacom does in the background - who knows what else they are feeding credit agencies and other related systems. This from a well established, trusted and developed company ? - I guess we go to MTN, not the same value deal but at least I know where I stand !!
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Replies (1)Vodacom's replyOfficial
14 Nov 2021, 20:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Nov 2021, 20:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
