MD
Mike D

1 reviews | Active since Oct 2012

13 Nov 2021, 19:41

Zero communication and bizarre tactics from Vodacom

Tried to take up a contract today with Vodacom again after many years - saw one of their ads on media. But it turns out I am in "Pre-Legal" status ? No "Pre" communication from them whatsoever - my last invoice and statement all clear when I ended my previous contract and migrated to Telkom Freeme.

Shocking what Vodacom does in the background - who knows what else they are feeding credit agencies and other related systems. This from a well established, trusted and developed company ? - I guess we go to MTN, not the same value deal but at least I know where I stand !!

0
Replies (1)
Vodacom
Vodacom's reply14 Nov 2021, 20:01
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team