Zero Communication -3 days still waiting for order

Ordered a phone package on Friday 17th of April 2015, the order was confirmed on Monday 20th April 2015 at 09h20 and i was promised delivery the nextday. Called in on Tuesday at 17h00 to follow up on the order was told stock just arrived and i would have the phone the next day, I called again on Wednesday at 14h00 to check up was told no stock , requested the agent to check what is in-stock she confirmed that it was a white or black A 5 i chose a white one and she asked me to leave my number someone would call me. IT is now Thursday 23rd April 2015 in the evening no phone package , no phone calls to confirm order, no emails or sms to advise on the delays, zero communication. This process makes me regret ordering online it is a real let down, no communication at all, the customer having to constantly call to get feed back on an order. very very very dissappointing.