1 reviews | Active since Feb 2015
ZERO assistance - Vodacom Couldn't Care Less.
Greetings,<br> <br> I want Mr. Shameel Joosub personal contact details, and I want it now, this time around the media will be involved. I'm the representative of 2 complainants.<br> <br> I've reported a complaint on 18 August. 2015. No one bothered to assist where after I went to Vodacom head office in person. At head office a person are kept on the ground floor and not allowed to go to the 4th floor to see the CEO. Got news for you Vodacom, I got to the 4th floor.<br> <br> Complaint [1.] of the 18th of August is still NOT resolved, only partially.<br> 1. Lines are cut off on a monthly basis.<br> 2. Can't log into the account online.<br> 3. Have no Invoice neither a statement and payment is due today.<br> 4. Was informed via whatsapp yesterday the problem has been referred to technical<br> <br> If these lines are cut off again all hell will break loose.<br> <br> Complaint [2.] My son in-law's lines are both cut off, not his mistake, Vodacom billing.<br> Riael Salomon send an email to me on 26 August '15. Didn't bother to phone me just an email.<br> To date no one has been contacted regarding a business that is standing still.<br> <br> Get Mr. Shameel Joosub to call me, this is nonsense. As CEO he should be made aware of what is<br> going on
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A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
