ZERO ANYTHING

@Vodacom South Africa

STILL NO FIBRE IN PINETOWN. Day FOUR and counting.

Four days. No internet. No resolution. No accountability.

What we do have is a growing collection of completely useless reference numbers that clearly achieve nothing:

SR*** SR*** SR*** (so-called “escalated”) SR*** SR*** SR***

That’s six service requests and zero actual service.

Let’s skip the scripted excuses: ❌ Not rain — Durban has been sunny. ❌ Not “being worked on” — nothing has changed in 4 days. ❌ Not acceptable — nearly 200 paying customers remain offline.

People can’t work. Businesses can’t trade. Yet Vodacom continues billing for a service it is failing to deliver.

Issuing reference numbers is not a fix. Copy-paste responses are not customer service. Ignoring customers is not a strategy.

This is no longer an outage — it’s pure incompetence.

Fix the fibre. Own the failure. Do better.

#VodacomFail #Pinetown #NoFibre #Day4 #DoYourJob