LB
Lillian B
1 reviews | Active since Dec 2012
20 Feb 2022, 15:54
Zero Accountability with Vodacom Fibre ISP
Vodacom/Altron Fibre
Zimasa Magilindane from Altron company called me to assist me last year with Vodacom Fibre access. She made whole new world of promises of which zero came true. Since April 2021, I have requested cancellation confirmation of the blocked line to allow me to access fibre internet services with another provider.
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Vodacom's replyOfficial
20 Feb 2022, 17:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Feb 2022, 17:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team