NS
NT S

1 reviews | Active since Dec 2013

29 Oct 2024, 08:36

Zaytun ⭐️⭐️⭐️⭐️⭐️

I recently discovered a *****ulent contract had been taken out in my name, which was incredibly distressing. When I called customer service, I was fortunate to be assisted by Zaytun, who provided all the information I needed and followed up to ensure everything was resolved. Her team leader, Vuyokazi, was also a tremendous help! The level of service they provided during such a stressful time was exceptional. Thank you both—your assistance was invaluable, and because of your support, Vodacom will be my first choice when my contract renewal comes up next year. Your help was truly appreciated!

0
Replies (1)
Vodacom
Vodacom's reply29 Oct 2024, 11:18
Official
 Dear Customer,  We are glad to hear of the service that you received.  Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.  Regards,   Consumer Website Team 

Best regards,