1 reviews | Active since Jul 2016
Zanele the always busy consultant
<p>I am not known as a serial complainer, but when it takes you up to four days and counting... I contacted vodacom with the eagerness of opening up a first time contract with this well known company. The first call (One of many) started on a negative note wherby the first consultant indicated that Vodacom's systems were down and I should contact them back at a later stage. The second call i managed to get a hold of a one miss Zanele Ngcobo who was able to assist me to a certain extent. i was notified numerous times that she would contact me back after she was on another call when i tried to get a hold of her, anyway, i'm still waiting on that returned call. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
