DMDM
Dr M Dr M

1 reviews | Active since Oct 2018

10 Oct 2018, 15:56

Zanele Mkhabela for President

I have not had much joy from Vodacom having experienced several issues in my dealing with them. However, my recent interaction with Zanele Mkhabela from their call centre was excellent. Zanele's ability to service clients, follow up and ensure customer satisfaction is absolutely amazing. Thank you Zanele for the excellent service I received from you and your persistence in ensuring that my queries were resolved.

0
Replies (2)
Vodacom
Vodacom's reply10 Oct 2018, 16:01
Official

Dear Customer,

We are glad to hear of the service that you received.

Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.

Regards

Consumer Website Team

Vodacom
Vodacom's reply11 Oct 2018, 18:02
Official

Dear Customer,

We are glad to hear of the service that you received.

Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.

Regards

Consumer Website Team