Zanele January Vodacom consultant
8 April 2018 i experience the most *********** consultant from vodacom customer care. She was so rude she knew she will get away with it. Her name is Zanele January who doesnt have any product knowledge and kept me on hold for 10 min spent 30 min on a call that she later dropped. I calles back requesting a team leader to coach her spoke to Linah who now is unknown on the vodacom world as i try to get assistance im introduced to more rude consultants who dont have team leaders they say. I am so disappointed ive decided im porting my number after 20 years
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
