GN
Gareth N

1 reviews | Active since Jul 2011

05 Jan 2016, 10:00

Zambia data roaming with Vodacom

On 24 November 2015 I travlled to Zambia and returned same day - I see on the bill data roaming was 5458.81. No welcome to zambia SMS with the rates nor any warning SMS was received when reaching data roaming spend of R2000 - if I had received either of those sms (as normally happens in other countries e.g. Angola I would have stopped data roaming immediately. This is not acceptable!!!

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Replies (1)
Vodacom
Vodacom's reply05 Jan 2016, 10:13
Official
Hello skonkman,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team