Zaine (Zane) Petersen is the best consultant
I had troubles for months with Vodacom fibre. Tried cancelling my contract due to someone else using my line and not paying and after making a lot of calls taking a lot of airtime and data I came across a consultant named Zaine (Zane) Petersen and wow! This guy assisted me in such a prompt and professional manner. He took time to listen to my story and sorted me out with a letter in less than 30 minutes. I have new respect for Vodacom and i am even thinking of cancelling my current contract with afrihost and coming back to vodacom!
Great no amazing service from Zaine (Zane) Petersen!! I hope you get a raise and the recognition that you deserve. You are excellent
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Vodacom's replyOfficial
23 Jun 2020, 06:37Dear Customer,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
Vodacom's reply23 Jun 2020, 06:37
Official
Dear Customer,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team