KB
Khumo B

1 reviews | Active since May 2015

19 May 2015, 21:29

Yunus Adams and Customer Care

Vodacom is continuously avoiding to assist me in resolving my complaint, they are using all the excuses in the book to avoid assisting. I'm tired of this running around Vodacom will assist me, and they better see that something is done especially with all the inconvenience they have caused me. I will not stop until this until my is resolvedand including all the inconvenience cause to me, to avoid any more complaints sort this thing out asap. Your agent Vuyo and his supervisor that I spoke on Monday the 11/05/2015 still waiting for so called people to call me back. I called 3 times on 18/05/2015 to speak to Yunus Adams whom I'm told would call me back and still nothing. I don't know what one has to do get some assistance.

0
Replies (1)
Vodacom
Vodacom's reply22 May 2015, 08:34
Official
Hello RKBirmingham,


Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team