SM
Saleem M

1 reviews | Active since Nov 2018

23 Sept 2022, 01:38

Youtube data is a joke

What's the point of offering separate data called youtube data, and vodacom video ticket data, and I don't know what other different type of data they offer if one cannot use the Fu#$ing data???? Is the blady data there only for specs and boechies? I keep recharging data thinking that I can happily use the damn youtube data that I'm suppose to get for free which I do indeed recieve cos I can clearly see it, however after spending hours watching youtube videos I am then notified that I am out of data. So why the hell is my anytime data bieng depleted while watching youtube videos??? And then I recharge my data again and recieve my allocated youtube data along with my anytime data but only my anytime data is getting depleted. I can understand if I was using the data for other things but I'm watching youtube so what exactly is the point of accumulating so much youtube data if all its good for is just to remind me just how much I've accumulated but can do absolutely jack with it

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Replies (1)
Vodacom
Vodacom's reply23 Sept 2022, 07:49
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team