MO
Mark O

1 reviews | Active since Jun 2009

21 Feb 2022, 11:12

You're on your own with Vodacom

If you're looking for references while looking to use Vodacom please be aware that Vodacom do not have your interests at heart with regard to ********** content service provider subscriptions. They allow them to go through without the required double opt-in and then when you complain, imply that you must have subscribed yourself and refuse any refunds. They provide the tools to unsubscribe but that is closing the door after the horse has bolted. They certainly behave as though you are not worth keeping as a customer, they budget for losing customers. Silly attitude. 1 star. Do not recommend.

0
Replies (2)
Vodacom
Vodacom's reply21 Feb 2022, 12:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
MO
Mark O's update01 Mar 2022, 11:09
Reviewer Update
I stand by my review as nothing has changed.
We don't have much choice of cellular services provider, you choose the best of a bad bunch. My experience is something to keep in mind when making a choice.