Your staff and processes are failing you

I have been a customer for 15 years, Today i decided to walk in to your centurion branch to try to move my contracts to business, as soon as i got to a consultant i was already told that my application will not be approved if i dont have a credit record, also that its a long process and i need to go in to fnb to get a purchase order form, *** is that, the bank doesnt even know what it is? I think business contracts are such a long process that everyone is **** lazy to do it and just want you to **** off coz of the paperwork, Than the guy tells me that vodacom has had many ***** cases so they need a lot of info, That not my problem if your staff decided to give ********** contracts, Am I now a *********? We take contracts for the benefit of the airtime and conveniance, if u like invoice me for the entire duration of the contract and ill pay it upfront, does anyone want my business? But yeah my individual contracts coming to an end soon so a good option will be to use anoter network provider

Its fine we can sort ourselves out in different ways