Your service terrible and disappointing

Dear Vodacom

I am very sad and frustrated to report that the service I'm currently receiving is terrible and it sucks

I placed an order for an iPhone 8, on 14 July 2022, when I did a follow-up I was told on Monday (18 July) that the color I chose which is Red is not available( why would anyone choose a red iPhone doest it exist at all?) this is terrible, on the same day I changed the color for a space grey and the lady advised she has pushed for a quicker delivery, however, today I made contact with Vodacom and I was advised the delivery failed due to availability, why? they transferred the call to Ram courier, and to find out the details received from Vodacom are the problem(they have my old numbers ***, *** this is ridiculous these numbers were never on Vodacom contract, so how the heck did Vodacom send wrong details while I made an upgrade for an existing number ***) I have been waiting for this phone and I am very angry and disappointed.

The best part of all is I have not received the item and nobody is following up on me from Vodacom, today is the 26 of July 2022, I placed the order on the 14th, and guess what every agent when I call this number ***4 blames the person who assisted me to placed the order with incorrect contact details, Ram on the hand they blame Vodacom while I have corrected the number twice with them, (Friday 22, Monday 25 and today) I made contact with Ram this morning and the lady tells me they still have the 2 numbers and not the number that I gave out on Friday and Monday. If I don't receive the phone today Please allow me to cancel the contract with Vodacom please this will bring me peace.