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Pretty M

1 reviews | Active since Jun 2018

28 Dec 2020, 12:31

YOUR SERVICE SUCKS!!!!!!!!!!!!!

Vodacom is the worst company anymore can deal with, I've been patient since the 12th of November and waiting for my Voda bucks to be allocated. Everytime I call, all the agents keep on telling me that they are sending a request to the back office so that they can allocate my Voda bucks but no 1 is coming back to me!!! I've called more than 10 times already but I'm still waiting.I WANT MY VODA BUCKS TODAY!!!!!!!!!!!

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Replies (2)
Vodacom
Vodacom's reply28 Dec 2020, 12:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
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Pretty M's update05 Jan 2021, 07:55
Reviewer Update
I accepted that goal and recharged using the APP and they sent me an sms but I never got my voda bucks!