YOUR SERVICE SUCKS!!!

OK this this is the story - you wanted us to pay the account which we did we went to Vodacom Jakaranda centre they told us to pay the amount and they will submit the relevant documents to reactivate and then to wait 3 business days which we did, then when we phoned they then said that we need to give them bank statement and this will now take 5-7 work days, which we did then we phone in again and NOW the story is that we need to activate all three sim cards then SEND IN A COPY OF ID ( we sent in copy of drivers licence) which was accepted and now said that it is a problem the first time and NOW WE HAVE TO WAIT 5 - 7 business days again - THIS IS MESSED UP does not right hand now what your left hand is doing - do you know how to deliver service - I WANT A SENIOR person to phone me to explain what is going on - I REALLY THINK YOUR SERVICE SUCKS!!! How would you feel if you got service like this!!!