Your service sucks

I am not surprised by your 1 star rating to be honest I am disappointed to say the least. I app**** for one of your deals online on the 30th November. Vetting was approved the same day, 3 days later I was asked for ID, bank statement and POA to be sent through, I did it immediately only to be told yesterday that the application was declined by one agent, cancelled by another and a third said I never answered my phone which is a lie I always have my phone on me because I use it for work as well. Now all that anybody can tell me is the deal is expired. I don't actually care if it is expired now, it wasn't expired when I app**** and when the vetting was approved??

I have asked countless times for a manager to call me, but it seems that your management is too good to speak to their customers.

Thanks for nothing Vodacom, your service sucks!