JH
Juliet H

1 reviews | Active since Oct 2015

11 Feb 2016, 12:53

YOUR SERVICE STINKS

YOUR SERVICE STINKS!<br> <br> We took out an additional contract on our main account. We then notified all our clients of our new number, friends and family and between VODACOM AND THE ISTORE (APPARENTLY LOGGED YESTERDAY) decides to cancel the contract and issue us with a new number- WHAT A JOKE! AND NO ONE IS PREPARED TO RESOLVE THE ISSUE. <br> <br> HOW *********** ARE THE STAFF AT VODACOM AS WELL AS THE ISTORE??? I AM NOT PREPARED TO ACCEPT THE NEW NUMBER AND EXPECT MY ORIGINAL NUMBER TO BE REINSTATED! ENSURE THAT PRECIOUS RESOLVES THIS ISSUES BY THE CLOSE OF BUSINESS TODAY<br> <br> ACCORDING TO VODACOM OUR NEW CONTRACT WAS SIGNED YESTERDAY!!!<br> <br> I AM BEYOND LIVID AND EXPECT THIS MATTER TO BE RESOLVED AS A MATTER OF URGENCY<br> <br> WHAT A JOKE! <br> <br> REGARDS - KEN<br>

0
Replies (1)
Vodacom
Vodacom's reply11 Feb 2016, 14:16
Official
Hello Jules1981,

Thank you for taking the time to voice your concern about the level of service received.

A consultant will make contact with you in due course to assist with your query.

Kind regards
Vodacom Consumer Website Team