1 reviews | Active since Jul 2016
Your service have been suspended
<p>From July the 5th ,my cell number was blocked - softlocked. When I phoned customer care ,they said is because I have reached my LIMIT ,and this was the 1st week of JULY!!</p> <p>I have enough minutes ,data and sms left ,confirmed by Operator the next day ,now the problem is ,I have exceeded my credit limit and they will fix the problem in the next 8hours!!</p> <p>Phoned again on Saturday 9 July ,phone will be unlocked at 17:00 operator informed me...and yes today is monday the 11th!!!</p> <p>I have currently 4 contracts with vodacom - and this is the service you get!!!</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
