SW
Scott W

1 reviews | Active since Nov 2014

26 Mar 2015, 16:25

Your service has failed me again

Hello Vodacom Website Team<br> <br> My Problem has not been resolved. you call me almost 2 weeks later and ask if my problem has been resolved and i tell you it has not been then you come post here saying it has been. What the hell get the right department to call me and not someone like last time who was rude and not helpful at all. you have no need to check what sites i have been on that is personal information i feel like my privacy was invaded. don't call me and tell me i should be using my data viewer on my phone to check how much data has been used then why the hell do i have the Vodacom app on my phone which seems accurate and when my data runs low i get a sms and when it runs out out get a sms. your service has failed me again, seems the more i deal with Vodacom the worse things get.<br> <br> what i asked was to check the data been used check when i was notified and correlate that with my data bundles i have purchased. http://hellopeter.com/vodacom/complaints/vodacom-over-priced-and-poorly-managaged-*** that is my previous report. now as i have asked countless times give me a solution<br> <br> Very Unhappy Client<br> Scott

0
Replies (1)
Vodacom
Vodacom's reply27 Mar 2015, 12:06
Official
Hello Scotchigo,

Thank you for the posting.

The matter has been escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team