hK
herman K

1 reviews | Active since Oct 2009

27 Jan 2016, 21:15

YOUR SERVICE AND CALL CENTRE SERVICE SUX

I have no been trying for the last 2 days to speak to someone at your call centre to help me with a problem with my email account settings but seems at 9pm in the evening that the staff that is employed don't really want to help customers ..I made 6 phone calls to 114 and either the phone gets put down in my ear or the lady cant speak English<br> <br> ALL I WANT TO FIND OUT IF ANYONE AT VODACOM IS INTRESTED IS THAT: WHEN I SEND A NORMAL EMAIL IT GOES THRU, BUT WHEN I SEND A EMAIL WITH A ATTACHEMENT IT COMS BACK SAYING <br> <br> unsolicited bulk e-mail (UBE).<br> <br> Our internal reference code for your message is 01659-07/IlTasky8fG4F<br> <br> CAN ANYONE AT VODACOM TELL ME WHY

0
Replies (1)
Vodacom
Vodacom's reply28 Jan 2016, 06:10
Official
Hello mrhmk,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
SA,Consumer Website Team