lS
louisa S

1 reviews | Active since Feb 2013

24 Dec 2016, 12:00

Your mobile app never works

<p>Vodacom tells you to utilise all their "brilliant" apps - refering to the my mobi app - half the time its not available - again today - screen says we having technical issues - seems this is permanently the case! Not professional at all - best you do some upgrades yourself!!!</p>

0
Replies (1)
Vodacom
Vodacom's reply24 Dec 2016, 12:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team