Your lies are unacceptable

have spent the past 2 days on the phone with Vodacom Fibre trying to get a tracking number for a device that was supposed to be delivered to me yesterday. I have been calling in since the 26th Feb as no one has called me as promised.

I honestly cannot understand why your employees have been lying to me every day. They even went to the extent of telling me to look out for the RAM delivery vehicle as they were sure that my router will be delivered yesterday. Imagine I spent until lunchtime waiting and spent from 2-6 ****erally)on the phone with your employees not being able to help at all.

It all started again this morning and still no tracking number for RAM delivery. How is this possible?

All I need is my router delivered and someone to be held accountable for the lies I have endured.