1 reviews | Active since Nov 2022
Your incompetence astounds - P.N.R are lazy...... Ombudsman already informed, consumer complaints and media to be informed next
You deserve no stars, not even 1/8 of a star. The only reason you got this 1 star rating is so that a review can be written.
Vodacom, you still haven't bothered to sort out your house. This is the 3rd week, that clients are sitting without a phone and to make matters worse you have suspended essential workers, thus jeopardizing their livihoods.
Get those lazy......... in P.N.R to do their jobs that they get paid to do. Stop sending automated responses out with New reference numbers when your clients try contact to sort issues out, as that is all that your staff in that department seem to know how to do and do it well.
Thus, this situation that you refuse to sort out, has been escalated to the Ombudsman and then will also be further escalated to the goods consumer and then to the media.
All you seem to do is know how to rob & ***** from clients.
Anyone who is with vodacom I suggest you go through your pay slips, debit accounts and any other payment transaction with a fine-toothed comb. I also suggest you start thinking about either going pay as you go or change providers.
Vodacom: Don't try and placate with an automated response to this as your bull**** and hot air stories don't work.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
