Your Facebook team is useless.

Vodacom Facebook team is useless. To give you advice, Vodacom: You will be better off closing your Facebook page, since it does more damage than good. The Facebook team are not interested in accessing a clients problem and directing them to someone that will give them a resolution. Their generic answers is simply aggravating people. I know people ask silly questions on Facebook, but it does not mean the Facebook team should treat everyone like idiots. I wanted to add a service but now I am going to rather cancel existing services. You pushed me to far.