LG
Lana G

1 reviews | Active since Jul 2011

12 Feb 2018, 00:14

Your Exorbitant Data charges! Finally good-bye...

I am more than delighted having switched from your exorbitant data rates to a local Internet Service provider who has installed WiFi in my house. No longer do I have to put up with your over-priced data rates and my data just "disappearing".

I'm fed up with informing you and complaining. I pay my cell subscription every month on time. I certainly do my part. You definitely do not deliver the excellent service you so eagerly promote.

By the way... It's NOT my job to inform you where your service is lacking.

0
Replies (1)
Vodacom
Vodacom's reply12 Feb 2018, 06:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team