CB
Chris B
1 reviews | Active since Mar 2018
10 Oct 2024, 08:52
Your delivery partner is ****ing pathetic
I will never place another online order to do an upgrade. I wish Vodacom would stop using these useless motfer****ers!! They send a sms confirming delivery on Wednesday. They then update the tracking details with "Delivery Failed". Called the call centre on Thursday, hold on for 30 min, after I received another sms confirming delivery on Thursday. Call centre consultant said parcel is still with them and not out for delivery, only on Friday?? **** you Skynet and Vodacom for using these assholes.
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Vodacom's replyOfficial
10 Oct 2024, 11:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Oct 2024, 11:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team