1 reviews | Active since May 2018
Your Covid 3 month relief is very much the opposite! It's a **** ******* of proportions that are of another universe
I almost got suckered into applying for your covid 3 month 25% less on my account payments for 3 months. I app**** on Thursday 22nd April and very quickly cancelled today because of the utter ******* 'pay back' term.
At the end of the relief of 25% reduction on my monthly payments for 3 months, Vodacom would have extended my contract by 6 months!!!!
In what universe or planet would you deem this as relief?!!! My account with you is R4000 pm. Do i would have paid R3000 in May, June and July.Then my contract would extend by 6 months. My relief is R3000, but the payback is 6 months added to my contract=R24000, less the R3000. So i would have paid back R21000.00 by you extending my contract by 6 months!!! I'm completely dumbfounded by the maths of this. In what way is this considered 'relief'?!!! You need to term it "The highest interest rate ever in the history of the world-pay back scheme"! I want someone to justify this unbelievably ridiculous ******* scheme, because that's all it is!! You're are and always will be ******* kings, but this is a completely new level of *******!! Thank God i cancelled 3 days later after re confirming the 6 months extension added to my contracts!! Just make sure it's cancelled. I called in today 9:58, Vaneshri phoned me at 10:35 from the cancelations/retentions Dep and assured me it will be cancelled because it had not been loaded yet.
You're MF ing *******s-(that's putting it mildly)!!
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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