Your Bullying and Lies are pathetic.

Your Bullying tactics to get a client to agree with what you want and attempt to claim on your recorded lines that you as the client are 'refusing' to accept the 'advice'. Point being the issue is NOT resolved and nor will I accept that it is resolved. And explain how you 'cannot' locate a call recording? Did you know that by LAW you are required to keep all communication as you offer credit to citizens? Its coincidence that the specific call I am looking for you cannot find? Why because you know that calls are legally binding? You have two options before I go legal. You either locate that call recording or you cancel my contract without attempting to holding me to your early cancellation fees as you are now making it unbearable to work with you therefore breaking the trust relationship between you and I.