Your breaking the law
I received my new phone since January this year from Vodacom and in March it started giving me issues. It became extremely hot and kept rebooting itself. I took it to your gateway walk centre and had a technician work on my phone for 3 hours. He had to reset and reinstall the device. A few weeks later the screen just goes black. Yet again leads than a month it's back in your store waiting to be repaired. When I call the store they advise that they are still waiting for parts. This is not acceptable. CPA says that I have a choice to have the device replace if it gets faulty within 30 days of it first repair. Also remember the device is still less than 6 month. I want my device to be replaced and not repaired. Get this sorted now.
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
