CP
Charlton P

1 reviews | Active since Mar 2009

31 Jul 2015, 13:47

Your 2 years is up, Vodacom still robs you

So my contract expired more than 2 years ago, decided to migrate it to per-paid, considering upgrading it. Now I find out Vodacom penalizes you, even after you fulfilled your contract period, by *****ing all your data bundles you bought, not what you received from them, but that you bought, that is on your contract, once it migrates to per-paid. And I loaded data last week!<br> <br> To think earlier today I was considering upgrading it.

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Replies (1)
Vodacom
Vodacom's reply01 Aug 2015, 07:42
Official
Hello charlton,

Thank you for the posting.

This matter will be escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team