You will ruin me!!!!!

In February 2021 I checked and was informed that I can upgrade. However, I decided not to upgrade. In April I received a call from a Vodacom agent who said that I qualify for an Upgrade, so I agreed. She confirmed my new premium and we said good buy. When I noticed on my vodacom that my premium increased significantly I phoned Vodacom who explained that my other contract is not finished and I will now pay two phones on one number.. this has never happened to me before. I phoned and requested that they cancel the data bundle contract that I also pay for. ***, guess what its NOT CANCELLED!!!!!!! And apparently I am pay R40 for some or other Home assist nonsense!! I also requested that to be canceled.... Guess what!!! NOT CANCELLED!!! Geez people, you are financially *****ing me over!!! I have been a client for years, what the hell is going on!!!!!!!!!!