WS
Wilbur S

1 reviews | Active since Feb 2016

20 Jan 2018, 12:35

You will not debit me again

So i settled my account with Vodacom on the 15/01/2018. I paid an amount of R4800 as a settlement and had the settlement quote with me as i received it the same day.

So now i go on Vodacom website and check my bill for this month and low and behold I have an amount due on the 26/01/2018 for R649.99.. Like ***

Please assist with regards to this.

0
Replies (1)
Vodacom
Vodacom's reply21 Jan 2018, 07:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team