TJ
Tanya J
1 reviews | Active since May 2019
11 May 2019, 13:43
You will be better off with Telkom!
Vodacom is just useless to say the least. I have ordered fibre and they were scheduled to install at 9 am today. It is 13:41 and yet no one has come to install the fibre. I have contacted vodacom and the only feedback I am getting is that they are completely unable to contact technicians even their senior staff cant! If this is the kind of service you are providing me now, I do not even want to proceed with my contract as I cannot imagine how actual servicing of the fibre will be. You are so useless not even telkom is so useless!!!!!!!
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Vodacom's replyOfficial
11 May 2019, 16:23 Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards, Vodacom Consumer Website Team
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards, Vodacom Consumer Website Team
Vodacom's reply11 May 2019, 16:23
Official
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards, Vodacom Consumer Website Team
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards, Vodacom Consumer Website Team