bB
bjzeelie B

1 reviews | Active since Aug 2016

14 Aug 2016, 03:09

You want my money? That's what you want!

<p>Qyite simply, I have moved to Vietnam, double checked my debit order details before leaveing SA. Vodacom assured me that my details were corect. Now here I am quite far away and Vodacom still can't debi my sccount. They have the correC banking details, they have had permission from me to resubmit the debit order and still have failed.</p> <p> </p> <p>And now you want go get lawyers involved. Due to your lack of competence. Lol</p> <p> </p> <p>The money is there waiting for you to take it. Unfortunately I cannot EFT you from Vietnam, I would have lked to, because I actually do things and get them done.</p> <p> </p> <p>Customer care pathetic. You have lost another customer of almost 10years.</p>

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Replies (1)
Vodacom
Vodacom's reply14 Aug 2016, 07:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team