NG
NniniG G

1 reviews | Active since Jan 2015

31 Aug 2025, 20:27

You thrive on de*****ing ur customers. Worst company EVER

This company does what ever they wish with our accounts activate vas that i never authorised. 3 months they are *****ulently billi g me and 3 times i have called them to rectify still they refuse lie about crediting me still not done. And continue with crazy billing CANCEL THAT CONTRACT.im logging complaint with complaints board and ombudsman. ****ming the very same people who bring u busuness is beyond me. I WANT MY MONEY BACK. DNT CALL ME IF U NOT CREDITING MY BANK ACCOUNT. Ichose not to be on 24 months contract but u call me every day then hang up when i ask why u calling me.. CAncel my line and leave my number on prepaidill port out.

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Replies (1)
Vodacom
Vodacom's reply01 Sept 2025, 08:00
Official
Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards, 
Vodacom Consumer Website Team