kK
kenyondavid K

1 reviews | Active since Apr 2017

18 Apr 2017, 12:43

You shouldnt allow companies to bill me without my consent

<p>I got an SMS on my phone saying I had successfuly subscribed to BitBop for R9 a day.</p> <p> </p> <p><br />I did not subscribe to BitBop and I do not know what it is. I smsed stop to the number but if I get billed for this ridiculous service that I did not agree to, it will be vodacoms fault alone! </p>

0
Replies (1)
Vodacom
Vodacom's reply18 Apr 2017, 13:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team