GF
Galiah F

1 reviews | Active since May 2019

14 Sept 2024, 20:12

You should change the name to vodawhy not vodacom

Useless service provider!! Can't access my own personal call recordings have to jump through hoops to get to technical support. Been sent around from pillar to post but yet hackers and ****mers are able to access our information very easily! Stupid process was advised to go make a ***** case which isn't even the case and affidavit which will take months utterly useless and time wasters!!

0
Replies (1)
Vodacom
Vodacom's reply15 Sept 2024, 10:58
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via WhatsApp to request your personal details. 
 
Regards, 
 
Vodacom Consumer Website Team