You should be embarrassed by the quality of your systems!

<p>I recently ported a Vodacom pre-paid number to a new contract. For some reason CLI was not activated on my contract and I have been trying for nearly 2 weeks to get this done. First, when I try to login to the mobile app it either hangs or crashes. When it does respond I am told my number is not registered on the Vodacom networ**** Then I try the actual website which has been having technical issues for a week now, so none of the selfhelp functions are available. Then I tried the call centre. The lady that assisted me was going to call me back. This never happened. I think I am more shocked at how a supposed technology company offers such a terrible mobile app and web experience. From the stability to design of their applications, it actually says a lot about the knowledge and expertise that exist within the company. Nothing about Vodacom seems reliable at the moment, what a bad, bad, bad decision I made to choose them again as my service provider.</p>